Our researchers will complete your order in accordance with the instructions you supplied in the order form during the ordering process. All subsequent requests outside the boundaries of the original requirements will be reviewed at the discretion of our writers and may not be accepted. Our writers/researchers will be responsible to reasonably follow all guidelines outlined in the order form.
Communication and Support
After placing your order, you will receive access to our Customer Care Center and will have full access to all your order records. You will need to log in to your personal account and file a revision request. The login details will be issued during the ordering process and you will be responsible for recording and storing that information. You will be able to stay in touch with our writers/researchers via our messaging system and monitor the progress of your order. Our support team and our billing department will be at your service 24/7. You will have ample opportunities to clarify the objective of your project and supply any additional resources via fax, direct file uploads in your account.
Our team will be responsible for completing your order by the date and time specified in the order. If the project comes out to be very specific and calls for more time our writer may contact you with a request to extend the original deadline. You have a full right to reject such requests and expect your completed paper by the original due date. The finished work will be typed in Microsoft Word and saved in Rich Text Format for compatibility reasons. RTF files can be viewed in most word processors. Upon completion, the project will be sent at the e-mail accounts provided in the order form and will be available for direct download under your personal account that is automatically set up during the ordering process.
Revisions, Rewrites and Ammendments
Our company guarantees that all original guidelines are reasonably followed by our writers/researchers. If there are missing items, you can contact the writer 24/7 with a simple click of a mouse via our site's Customer Care Center. You will need to log in to your personal account and file a revision request. The login details will be issued during the ordering process and you will be responsible for recording and storing that information. As our client, you are entitled to as many free revisions as needed until the completed work adequately reflects the original order description.
If you are not fully satisfied with the work, we will have the original author complete a revision or will assign a new writer/researcher to rewrite the assignment from the ground up. Our company employs many writers and that ensures that we will always have a qualified writer to reassign the task to. If we fail to provide you with a quality work meeting your original guidelines after 5 rounds of revision, we suggest that you contact our support team with a detailed explanation of the problem and request a full refund.